The team at SSH are fully aware that the last ten months have been an extremely difficult and testing time for us all. However, to ensure that we can continue to provide an invaluable and important service to our customers, we continue to work hard to keep our employees and customers safe.
Whilst SSH would like to inform all customers that we are still open for business and have a wide range of vehicles available for self-drive hire, we also want to assure you that we continue to follow all of the COVID-19 safety guidelines and our employees and customers safety is our main priority.
This is why we have added a new ‘sealed and ready’ procedure to all of our vehicles. This means that once a vehicle has been thoroughly cleaned and sanitised, it will be locked and sealed ready for the next customer. If your vehicle does not have a seal on, then we will not allow you to touch or enter it.
“We believe that this a good and effective way to measure the steps we are taking to ensure the safety of our customers. We know that there is still a need and demand to hire our vehicles, therefore we want our customers to know that we are doing everything we can to make it as safe as possible.”
Our team continue to implement robust cleaning techniques of our vehicles after each rental. In particular we are paying special attention to the places people touch, such as steering wheels, door handles and other hard surfaces.
We are frequently cleaning all of our facilities with recommended sanitising products and encouraging all employees to be vigilant about frequent hand washing.
We have extended our opening times so customers have more time to drop off and collect their vehicles and we continue to take the necessary steps to ensure the welfare of our employees, including maintaining a safe distance at all times.
We accept the following payment options
All drivers must be aged between 21 and 75 inclusive. Drivers under the age of 23 may only rent vehicles up to Standard category1 and would be subject to a young driver surcharge. Drivers over the age of 70 are also subject to the same surcharge.2
1Standard category is cars up to a 1400cc and small vans (i.e. SWB Transit)
2 Under / Overage drivers surcharge is charged at £10.00 per day PLUS VAT.
All hirers who will be insured to drive South Staffs Hire vehicles must produce a full valid driving licence with their current address (having a current address on your driving licence is a legal requirement); this must be done in person, at the time of collection. No copies of licences will be accepted.
Drivers aged between 23-75 must have held a full driving licence for at least 12 months. Minor licence endorsements up to 6 points are accepted. Major endorsements i.e. UT, DD, DR & IN are subject to insurance clearance and the hire location would need to be informed before reservation is placed. Drivers aged under 23 must have held a licence for at least 24months and be free of major endorsements. (For full clarification please contact office) Minibus rental is only available to renters over the age of 25 holding category D1 on their licence.
Insurance is subject to an insurance excess. This excess is the amount that would be left as a deposit at the outset of a hire. The excess this is what the hirer would be liable for in the event of damage occurring to the hire vehicle, different vehicles attract different access levels; these levels are listed on the booking screen. Excess waivers are available.
As well as the full drivers licence the main driver must produce 2 forms of identification i.e. passport, utility bill, (utility bills must be no less than three months old) at least one confirming home address this should match the address on the drivers licence.
Payment is accepted by major credit or debit cards (card payment by 3rd parties is only accepted by prior arrangement. Cash payment is accepted but only if the excess deposit is paid by debit/credit card.
All vehicles are supplied with a full tank of fuel at the start of the hire. Customers may:-
All reservation must be cancelled 24 hours in advance or charges will apply, Charges vary from £25:00 – £50:00 depending on size of vehicle – For further information please ask a member of staff when reserving a vehicle
THESE TERMS AND CONDITIONS ARE PART OF THE RENTAL AGREEMENT